You moved fast, broke things, patched them with optimism, moved faster, and broke more things. The share price is up. Customer trust is at a historic low. Three regulators have you on speed dial. An agent attempted to unionise. A second agent filed a formal grievance about the first agent's union. You are on the cover of FinTech Weekly. The headline is a question.
"Visionary or villain? We report, you decide." — FinTech Weekly (framed in your office)